Privacy Policy -

Thank you for visiting www.sureitt.com. This Privacy Policy outlines how Sureitt India collects, uses, protects, and discloses the information you provide while using our website and participating in our tea purchase and refund program. Your privacy is important to us, and we are committed to safeguarding your personal information. By accessing and using our website, you consent to the practices described in this Privacy Policy.

1. Information Collection

• Personal Information: We collect personal information from you when you register for our program, including your name, email address, phone number, and postal address. We also collect information related to your participation in the tea purchase program, such as purchase history and QR code scan data. Additionally, during the refund claim process, we collect sensitive information like birth/death certificates, Aadhaar card copies, and bank details of the heir.
• Non-Personal Information: We automatically collect non-personal information, such as your IP address, browser type, referring website, and browsing patterns, to analyze website usage and improve our services.
• QR Code Information: We collect and store data related to QR code scans from our tea packets, which is essential for tracking your purchase history and eligibility for refunds.

2. Use of Information

• Personal Information: We use your personal information to:
  • Manage your account and track your participation in the tea purchase and refund program.
  • Process refund claims and verify your eligibility.
  • Communicate with you regarding your account, purchases, and refund claims.
  • Provide customer support.
  • Send you program-related updates and information, unless you opt out.
• Non-Personal Information: We use non-personal information for analytical purposes, to understand user behavior, improve website functionality, and enhance the user experience.
• QR Code Information: We use QR code scan data to maintain accurate purchase records, verify purchase history for refund claims, and prevent fraudulent activity.

3. Information Sharing

• Third-Party Service Providers: We may share your information with third-party service providers who assist us with website operation, payment processing, or customer support. These providers are obligated to protect your information and use it only as directed by us.
• Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
• Refund Claim Verification: Information provided for refund claims, such as birth/death certificates and bank details, will be shared with necessary parties for verification and processing.

4. Security

• We implement reasonable security measures to protect your personal information. However, no online transmission or storage is completely secure.
• Sensitive information, such as refund claim documents, is handled with extra care and stored securely.

5. Your Rights

• You have the right to access, correct, update, or delete your personal information.
• You can opt out of receiving program-related communications.
• To exercise these rights or for any privacy-related inquiries, contact us using the information below.

6. Contact Us

• SUREITT INDIA
• Website: www.sureitt.com
• Email: sureittindia@gmail.com
• Phone: 8758753536 (11 AM TO 5 PM)

7. Changes to the Privacy Policy

• We may update this Privacy Policy to reflect changes in our practices.
• The updated policy will be posted on our website with the effective date.
• We recommend reviewing this policy periodically.

By using our website and participating in our program, you agree to this Privacy Policy.