SUREiTT INDIA

Privacy Policy

Privacy Policy

Thank you for visiting www.sureitt.com. This Privacy Policy outlines how Sureitt India collects, uses, protects, and discloses the information you provide while using our website and participating in our tea purchase and refund program. Your privacy is important to us, and we are committed to safeguarding your personal information. By accessing and using our website, you consent to the practices described in this Privacy Policy.


1. Information Collection

Personal Information:
We collect personal information from you when you register for our program, including your name, email address, phone number, and postal address. We also collect information related to your participation in the tea purchase program, such as purchase history and QR code scan data.

Additionally, during the refund claim process, we may request supporting documents such as birth/death certificates and bank details of the nominee.
For identity verification, customers may be asked to provide only the last six (6) digits of their Aadhaar number. This is solely for verification purposes and will not include storing full Aadhaar numbers, photocopies, or scanned copies.

Non-Personal Information:
We automatically collect non-personal information, such as your IP address, browser type, referring website, and browsing patterns, to analyze website usage and improve our services.

QR Code Information:
We collect and store data related to QR code scans from our tea packets, which is essential for tracking your purchase history and eligibility for refunds.


2. Use of Information

Personal Information:
We use your personal information to:

  • Manage your account and track your participation in the tea purchase and refund program.

  • Process refund claims and verify your eligibility.

  • Communicate with you regarding your account, purchases, and refund claims.

  • Provide customer support.

  • Send you program-related updates and information, unless you opt out.

Non-Personal Information:
We use non-personal information for analytical purposes, to understand user behavior, improve website functionality, and enhance the user experience.

QR Code Information:
We use QR code scan data to maintain accurate purchase records, verify purchase history for refund claims, and prevent fraudulent activity.


3. Information Sharing

  • Third-Party Service Providers: We may share your information with third-party service providers who assist us with website operation, payment processing, or customer support. These providers are obligated to protect your information and use it only as directed by us.

  • Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

  • Refund Claim Verification: Information provided for refund claims, such as certificates and nominee bank details, will be shared with necessary parties only for verification and processing.


4. Security

  • We implement reasonable security measures to protect your personal information. However, no online transmission or storage is completely secure.

  • Sensitive information, such as refund claim documents, is handled with extra care and stored securely.

  • Aadhaar details are never stored in full, only the last six digits are noted for verification purposes.


5. Your Rights

  • You have the right to access, correct, update, or delete your personal information.

  • You can opt out of receiving program-related communications.

  • To exercise these rights or for any privacy-related inquiries, contact us using the information below.


6. Contact Us

SUREITT INDIA
Website: www.sureitt.com
Email: sureittindia@gmail.com
Phone: 8758753536 (11 AM to 5 PM)


7. Changes to the Privacy Policy

We may update this Privacy Policy to reflect changes in our practices.
The updated policy will be posted on our website with the effective date.
We recommend reviewing this policy periodically.


By using our website and participating in our program, you agree to this Privacy Policy.

SUREITT INDIA

SUREiTT INDIA

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